Legal

Cookie Policy

Last modified: June 26, 2025

SupaPDF uses cookies and similar tracking technologies to keep the Service running, understand how it is used, and - with your consent - deliver relevant advertising. This page explains what we use and why.

Basics

What are cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to remember information about your visit - such as your session state, language preference, or consent choices - so you do not have to re-enter that information each time.

Similar technologies include web beacons (tiny images used to track email opens or page views), local storage, and device fingerprinting. We refer to all of these collectively as “cookies” in this policy.

Categories

How we categorize cookies

Strictly Necessary

These cookies are essential for the Service to function. They handle payment security, bot detection, and session management. Without them, core features like file processing and payments would not work. These cookies do not require your consent.

Analytics

Analytics cookies help us understand how visitors use SupaPDF - which tools are most popular, how long tasks take, and where errors occur. This data is used in aggregate to improve performance and add features. Consent is required for non-essential analytics.

Advertising

Advertising cookies measure the effectiveness of our campaigns and allow us to show relevant ads on external platforms. These cookies only activate after you interact with our ads and require your explicit consent.

Full list

Cookies we use

The table below lists every cookie currently set by SupaPDF or our third-party partners.

CookieTypeWhen droppedDurationPurposePrivacy notice
StripeStrictly NecessaryWhen accessing payment interface30 min / 1 yr / 2 yrDetect and prevent fraudulent paymentsStripe Cookie Settings
CloudflareStrictly NecessaryOn first site access30 min / sessionIdentify and block bots; manage traffic to prevent overloadCloudflare Cookies
YouTubeStrictly NecessaryWhen viewing embedded videoSessionDisplay embedded videosGoogle Cookie Policy
hCaptchaStrictly NecessaryWhen responding to CAPTCHASessionVerify human usershCaptcha Privacy
PosthogAnalyticsOn service access1 yearMonitor and analyze usage patternsPosthog Privacy
Google Analytics 4AnalyticsOn first site accessUp to 2 yearsMeasure ad performance and personalize ads (with consent)GA Privacy
Google AdsAdvertisingAfter interacting with our ads90 daysMeasure ad performance and personalize ads (with consent)Google Ads Privacy

Your control

Managing your cookies

You can disable cookies at any time through your browser settings. Keep in mind that disabling certain cookies - particularly strictly necessary ones - may affect Service functionality, including login and file processing.

For analytics and advertising cookies, you can withdraw consent at any time. Doing so will not affect core Service features.

Learn more at allaboutcookies.org.

EEA / GDPR

Users in Europe

For users in the European Economic Area, United Kingdom, or Switzerland, the following applies under GDPR:

  • Strictly necessary cookies (Stripe, Cloudflare) do not require consent under Art. 6(1)(b) GDPR.
  • Analytics and advertising cookies (Google Analytics, Google Ads) require your explicit consent.
  • Refusing non-essential cookies will not prevent you from using core SupaPDF features.

You can lodge cookie-related complaints with your local supervisory authority, such as the UK ICO at ico.org.uk.

Updates

Changes to this policy

We may update this Cookie Policy when we add or remove cookies, or when regulations change. The “Last modified” date at the top of this page will reflect any updates. We will notify you of material changes via site notice or email if required.

Questions

Contact us

For questions about our use of cookies or to exercise your rights, contact us at:

Wibbrix (operating SupaPDF)

76 Healy Road, Victoria, Australia

Email: [email protected]

For more details on how we handle your personal data, see our Privacy Policy.